Injury R Us Privacy Policy

Introduction

Welcome to Injury R Us (“Injury R Us,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact our office, submit a form, call, text, email, or otherwise interact with our services.

By using this website, you agree to the terms of this Privacy Policy and our Terms of Use. If you do not agree with this Privacy Policy, please do not use this website.

This Privacy Policy may be updated periodically to reflect changes in laws, technology, or business practices. Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.

Personal Data We Collect

Information We Collect

We may collect information that you voluntarily provide to us, as well as information automatically collected through your use of our website.

Personal Information You Provide

When you contact Injury R Us through our website, phone, email, chat, or text messaging services, we may collect:
  • Name
  • Phone number
  • Email address
  • Mailing address
  • Date of incident
  • Accident or injury details
  • Insurance information
  • Medical treatment information
  • Documents, photographs, or files you upload
  • Any other information you voluntarily provide
Providing information through this website does not create an attorney-client relationship.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:
  • IP address
  • Browser type
  • Device information
  • Operating system
  • Operating system
  • Time spent on pages
  • Referral sources
  • Geographic location data
  • Cookies and tracking technologies
This information helps us improve website performance, analyze traffic, and enhance user experience.

How We Use Your Information

We may use collected information to:
  • Respond to inquiries and case evaluations
  • Communicate regarding potential legal representation
  • Provide legal services
  • Improve our website and marketing efforts
  • Monitor and analyze website usage
  • Detect fraud or unauthorized activity
  • Comply with legal obligations
  • Maintain records and internal business operations
We may also use your contact information to send updates, marketing communications, or informational materials. You may opt out of marketing communications at any time.

How We Use Your Information

We may use collected information to:
  • Respond to inquiries and case evaluations
  • Communicate regarding potential legal representation
  • Provide legal services
  • Improve our website and marketing efforts
  • Monitor and analyze website usage
  • Detect fraud or unauthorized activity
  • Comply with legal obligations
  • Maintain records and internal business operations
We may also use your contact information to send updates, marketing communications, or informational materials. You may opt out of marketing communications at any time.

Phone Calls, Text Messages & SMS Communications

If you call or text Injury R Us, we may collect information associated with those communications, including your phone number and message contents.

Phone calls may be monitored or recorded for quality assurance, training, and legal compliance purposes.

By providing your phone number, you consent to receive communications from Injury R Us, including calls and text messages related to your inquiry or case. Message and data rates may apply. Consent to receive text messages is not required as a condition of hiring our firm.

You may opt out of SMS communications at any time by replying STOP.

Website Forms & Live Chat

Information submitted through website forms, chat tools, or intake platforms may be stored securely and used to evaluate your potential claim or respond to your request.

Third-party providers may assist us in operating live chat, CRM systems, or intake services. Those providers may process information on our behalf subject to confidentiality obligations.

Cookies & Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:
  • Improve website functionality
  • Understand visitor behavior
  • Measure advertising effectiveness
  • Deliver relevant advertising
Third-party services such as Google Analytics, Meta Pixel, or other advertising platforms may collect information about your interactions with our website.

You can adjust your browser settings to refuse cookies; however, some website functionality may be limited.

How We Share Information

Injury R Us does not sell your personal information.

We may share information:
  • With service providers assisting our operations
  • With marketing or advertising vendors
  • With technology and hosting providers
  • When required by law, subpoena, or legal process
  • To protect our rights, property, or safety
  • With your consent
  • In connection with business transfers or restructuring
Any information shared is limited to what is reasonably necessary for the applicable purpose.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

Attorney-Client Relationship Disclaimer

Submitting information through this website, contacting our office, or communicating with Injury R Us does not establish an attorney-client relationship unless a written agreement has been executed.

Please do not send confidential or time-sensitive information until an attorney-client relationship has been formally established.

Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

If we become aware that personal information has been collected from a minor without proper authorization, we will take reasonable steps to delete such information.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:
  • Request access to personal information we collect
  • Request deletion of personal information
  • Request correction of inaccurate information
  • Know categories of information collected and disclosed
  • Opt out of certain data-sharing practices
  • Not be discriminated against for exercising privacy rights
To submit a privacy request, please contact us using the information below.

We may verify your identity before processing requests as required by law.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Injury R Us
Email: info@injuryrus.com
Phone: (834) 839-9838
Address: 16580 Harbor Blvd., Suite K
Fountain Valley, CA 92708